Water Damage
Claim

A pipe burst, the roof leaked, or the washing machine broke down. Think the worst is over? Not yet. First, you’ll have to battle with the insurance company — then comes the search for a water damage restoration contractor willing to work for the pennies you obtained from the insurance coverage.

Want to avoid that? On-Site Adjusting is a state-licensed company providing both public adjusting and restoration services. We work to get you the maximum compensation for your water insurance claim and take care of the entire restoration process.

We work for YOU – not your insurance company.

A pipe burst, the roof leaked, or the washing machine broke down. Think the worst is over? Not yet. First, you’ll have to battle with the insurance company — then comes the search for a water damage restoration contractor willing to work for the pennies you obtained from the insurance coverage.

Want to avoid that? On-Site Adjusting is a state-licensed company providing both public adjusting and restoration services. We work to get you the maximum compensation for your water insurance claim and take care of the entire restoration process.

We work for YOU – not your insurance company.

Why Is Your Water Damage Home Insurance Claim Turning Into a Nightmare?

Insurance companies profit by paying out as little as possible. Their adjusters are focused on minimizing what they owe — not helping you. After the stress of water damage in the house, you’re left battling a system that’s NOT built to support you.

Top problems homeowners face when filing a claim

Claim denial

They look for any excuse to say that your water damage coverage on homeowner's insurance doesn’t apply in this case.

Lowball estimate from the insurer

Hidden damage often gets ignored. For instance, mold growing behind a wall may be conveniently “missed” in the inspection.

Pressure tactics

They offer quick, low payouts, hoping you’ll take the money out of frustration and stress.

No matter what’s happening with your claim, we know exactly what to do.

When Should You Call On-Site Adjusting?

“They gave me a ridiculous offer…”

The insurer’s adjuster isn’t looking out for you. If something feels off, don’t settle. Call us for an independent damage assessment.

“There’s just been a flood. What should I do?”

Call us first – before you contact your insurance company. Acting quickly protects your rights and prevents the insurer from blaming you for delays.

One of the most common reasons for a denied payout is when the insurance adjuster tries to reclassify your water damage as flood damage. Why? Because a standard policy doesn’t cover floods – and they know that perfectly well. Our job is to prove that your claim is related to an internal cause (a pipe, roof, or appliance) and may be covered under your policy.

Expert Tip

Every day of your delay benefits the insurer.

Don’t let that happen. Call now to get your payout and quality restoration services.

One Call to On-Site Adjusting — and We Handle It From There

From this moment on, you no longer need to argue, prove, and waste your time. We handle negotiations and stay until the final coat of paint is on the wall.

How do we work?

Step 1.Securing the maximum payout for your insurance claim

Once the funds are approved, we begin restoration right away. Because we’ve already done the assessment, we know exactly where to start.

Here’s what we do:

  • Emergency water removal. Fast water extraction and moisture normalization to prevent further damage.
  • Water mitigation. Professional drying and disinfection on any floor, including basement water cleanup.
  • Structural repairs. Restoration of walls, floors, and ceilings.
  • Carpet water damage repair, securing insurance compensation for full replacement of damaged property, not just cleaning.
Step 2.Providing water damage restoration

We’re not the kind of company that just sends a bill to the insurer. We make them cover the actual cost of the damage. How?

  1. Policy analysis. We identify the water damage coverage insurance provisions that apply to your case.
  2. Documenting the consequences. We prepare a report with the full scope of the loss.
  3. Cost assessment. We calculate the cost of water damage repair, which may not be in the insurer’s best interest – but it’s fair to you.
  4. Negotiation. We present the insurance company with solid, irrefutable evidence. We don’t stop until you receive a fair settlement.

Rules and regulations regarding public adjusters being restoration contractors change by state

In Illinois, OSA can provide both public adjusting and restoration services on the same claim.
In Wisconsin and California, we cannot legally provide both services on the same claim — but we do maintain a trusted network of restoration contractors and can recommend the right partner for your situation.

In Illinois, OSA can provide both public adjusting and restoration services on the same claim.
In Wisconsin and California, we cannot legally provide both services on the same claim — but we do maintain a trusted network of restoration contractors and can recommend the right partner for your situation.

Partnership With On-Site Adjusting — No Headaches

Your insurance providers will likely send their preferred company. But who are they really working for? These vendors serve the insurer’s interests, not yours. Their goal is to cut costs for the insurer, leaving you with low-quality repairs and ongoing issues. We work solely for you.

Who We Help

Homeowners

Has your home suffered fire and water damage? As your public adjuster for insurance claim, we fight for compensation that fully covers your repair costs.

Business owners

Has a fire or flood at your business paralyzed operations? We handle business interruption insurance claims and do everything to compensate for downtime and loss of profits.

Members of Homeowners / Condominium Association

One event – dozens of victims. We coordinate large loss insurance claims procedures. We are interested in ensuring that each member receives their share of the compensation.

Rental property owners

Damaged housing hits your wallet. And not only because of repair costs, but also because of daily losses of rental income. Stop going into the red – it’s time to file a loss of use claim.

We provide water clean up services and public adjusting in
Illinois, Wisconsin, California

Don’t Settle for Less Than You Deserve

Your insurance company has experts on their side – so should you. We assess the full damage and tell you what your claim is really worth.

Hidden decay = hidden coverage 🔑

A building collapse, a denied claim, and an insurer that thought they could walk away.
Our public adjusters investigated, hired engineers, and found hidden structural decay that triggered coverage under the policy.

Final outcome? $396K paid out — above the policy limits.
When insurers play games, we play smarter.

👷‍♂️ Structural damage? Denied insurance claim?
Let’s uncover the truth — free claim review available now!
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Before the insurance company writes their lowball estimate, we’re already on-site.

✅ Securing the property
✅ Documenting real fire damage
✅ Protecting the policyholder

First step after a fire: protect what’s left.
We handle emergency board-up and fight for your insurance claim.
📞 DM us or call 866-861-4992 for immediate help.
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Insurance companies love to pretend they don’t see the real fire damage 🙈

✅ As licensed public adjusters, we review every detail of your insurance claim and fight back when they try to downplay losses.

💬 Have you ever had an adjuster minimize your fire or water damage?
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Public adjusters can often help you secure 200+% more on your insurance claim settlement.

Why?
Because we dig deep into your policy, identify hidden coverage, and make sure you actually receive the benefits you’ve been paying for.

At the end of the day, insurance is a contract — not a favor 😉
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