Pipe Break
Claim

Broken pipe under basement floor? Just one or two cracks, and your home turns into a swimming pool. The flow destroys floors, walls, furniture, and electrical systems. Meanwhile, the insurance company drags the process and offers compensation that doesn’t even cover basic water main repairs.

The On-Site Adjusting team consists of licensed public adjusters and contractors specializing in various water damage claims related to pipe bursts under the foundation or basement floor, or even water line breaks in yard. We assess the extent of the damage and pursue compensation that covers everything: repair, drying, and restoration.

We work for YOU – not your insurance company.

Broken pipe under basement floor? Just one or two cracks, and your home turns into a swimming pool. The flow destroys floors, walls, furniture, and electrical systems. Meanwhile, the insurance company drags the process and offers compensation that doesn’t even cover basic water main repairs.

The On-Site Adjusting team consists of licensed public adjusters and contractors specializing in various water damage claims related to pipe bursts under the foundation or basement floor, or even water line breaks in yard. We assess the extent of the damage and pursue compensation that covers everything: repair, drying, and restoration.

We work for YOU – not your insurance company.

Why Is Your Burst Pipe Insurance Claim Turning Into a Nightmare?

Insurance companies profit by paying out as little as possible. Their adjusters focus on minimizing what they owe — not helping you. After the stress of burst pipe water damage, you’re left battling a system that’s NOT built to support you.

Top problems homeowners face when filing a claim

Claim denial

The insurance company looks for excuses to claim your pipe damage isn’t covered, arguing that the break resulted from wear and tear or improper installation.

Lowball estimate from the insurer

Unlike a licensed claims adjuster, the insurer ignores hidden consequences. They don’t consider that, for example, a water main break under house caused wall cracks.

Delay tactics

They offer a tiny sum — immediately. The calculation is simple: you’re desperate, so you’re ready to accept anything just to close the issue of a water line break.

No matter what’s happening with your claim, we know exactly what to do.

When Should You Call On-Site Adjusting?

“They gave me a ridiculous offer…”​

The insurer’s adjuster isn’t looking out for you. If something feels off, don’t settle. Call us for an independent damage assessment.

“There’s just been a water line break near me. What should I do?”

Call us first — before contacting your insurance company. Acting quickly protects your rights and prevents the insurer from blaming you for delays.

If a water line break outside house or inside made the dwelling uninhabitable (even for a few days), expenses for hotel, rent, or moving can fully be part of the insurance coverage. However, the insurance company rarely asks about this and often doesn’t mention it at all. You have the right to include these expenses in your insurance claim for burst pipe if they resulted from the incident. Our job is to justify these expenses and secure fair compensation.

Expert Tip

Every day you delay benefits the insurer.

Don’t let that happen. Call now to get your payout and quality restoration services.

One Call to On-Site Adjusting — and We Handle It From There

From this moment, you no longer need to argue, prove, and waste your time. We handle negotiations and will stay with you until all work is completed.

How do we work?

Step 1. Securing the Maximum Payout for Your Burst Water Pipe Insurance Claim

We’re not the type of company that just sends a bill to the insurer. We make them cover the actual cost of the damage. How?

  1. Policy analysis: We identify coverage points regarding water main breaks outside house that apply to your case.
  2. Documenting the consequences: We prepare a report showing the full scope of the loss.
  3. Cost evaluation: We calculate the real cost of water main line break cleanup and repair, which may not serve the insurer’s interests — but it’s fair to you.
  4. Negotiation and settlement: We present the insurance company with solid, irrefutable evidence. We don’t stop until you receive a fair settlement.
Step 2. Providing Pipe Damage Assessment and Restoration

Once funds are approved, we begin restoration immediately. Because we’ve already done the assessment, we know exactly where to start.

Here’s what we do:

  • Emergency water removal: Quickly locate the source of the water pipe break in house, remove excess moisture, install temporary plugs, isolate the damaged area.
  • Drying and mold prevention: Dry structures, ventilation channels, and insulation to prevent mold growth.
  • Structural repairs: Remove damaged materials, replace pipes, flooring, drywall, and insulation.
  • Asset restoration: Document losses (damaged appliances, furniture, textiles), prove irreversibility, and demand insurance compensation covering 100% of costs after a foundation pipe leak.

Rules and regulations regarding public adjusters being restoration contractors change by state

In Illinois, OSA can provide both public adjusting and restoration services on the same claim.
In Wisconsin and California, we cannot legally provide both services on the same claim — but we do maintain a trusted network of restoration contractors and can recommend the right partner for your situation.

In Illinois, OSA can provide both public adjusting and restoration services on the same claim.
In Wisconsin and California, we cannot legally provide both services on the same claim — but we do maintain a trusted network of restoration contractors and can recommend the right partner for your situation.

Partnership With On-Site Adjusting — No Headaches

Your insurance providers will likely send their preferred company. But who are they really working for? These vendors serve the insurer’s interests, not yours. Their goal is to cut costs for the insurer, leaving you with low-quality repairs and ongoing issues. We work solely for you.

Who We Help

Homeowners

Has your home suffered fire and water damage? As your public adjuster for your insurance claim, we fight for compensation that fully covers your repair costs.

Business owners

Has a fire or flood paralyzed operations at your business? We handle business interruption insurance claims and do everything to compensate for downtime and lost profits.

Members of Homeowners / Condominium Association

One event – dozens of victims. We coordinate large-loss insurance claim procedures and ensure each member receives their share of the compensation.

Rental property owners

Damaged housing hits your wallet — not just because of repair costs, but also due to daily rental income losses. Stop going into the red — it’s time to file a loss-of-use claim.

We provide cleanup services after break in pipe and public adjusting in
Illinois, Wisconsin, California

Don’t Settle for Less Than You Deserve

Your insurance company has experts on their side – and you should too. We assess the full damage and tell you what your claim is really worth.

Another homeowner protected 🤝
Another claim handled the right way.

Whether it’s water damage, fire loss, storm impact, or structural issues, we step in when your insurer falls short.

Thank you to our clients for trusting On-Site Adjusting when it matters most! 🙌
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When property damage looks impossible — it usually just means the insurer hasn’t looked close enough.

👀 Every claim has fine print.
🔍 Every “denial” has a loophole.

You just need someone who knows where to find it.

💬 Have a claim or denial? Let’s review it for free — 866-861-4992
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Sometimes it takes one small detail to turn “denied” into “paid.”
That’s why we dig deeper. Every time.

💧 Water damage doesn’t wait!

👉 Free claim review — 866-861-4992
☑️ We’re licensed public adjusters in IL, WI and CA
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Watch this before you sign anything 🔥

After a fire, timing is everything.
There are 3 key phases — emergency response, adjusting, and restoration.
Miss one, and your insurance company might use it against you 🙈

Save this post for reference — it could protect your payout 👌

Follow us for more insurance tips 😉
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Hidden decay = hidden coverage 🔑

A building collapse, a denied claim, and an insurer that thought they could walk away.
Our public adjusters investigated, hired engineers, and found hidden structural decay that triggered coverage under the policy.

Final outcome? $396K paid out — above the policy limits.
When insurers play games, we play smarter.

👷‍♂️ Structural damage? Denied insurance claim?
Let’s uncover the truth — free claim review available now!
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Before the insurance company writes their lowball estimate, we’re already on-site.

✅ Securing the property
✅ Documenting real fire damage
✅ Protecting the policyholder

First step after a fire: protect what’s left.
We handle emergency board-up and fight for your insurance claim.
📞 DM us or call 866-861-4992 for immediate help.
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