Public Adjuster in ILLINOIS
Dealing with a broken pipe due to freezing, catastrophic fire damage, or flood damage? Our certified independent adjusters and restoration experts in Illinois are ready to act. We advocate for your rights and negotiate insurance settlement claims for both commercial and residential properties.

Water and fire damage, clogged drains, or building collapse occur unexpectedly and always at the worst possible time. What do property owners end up with? Destroyed premises, lost property, stress, and huge financial losses.
There’s no time to waste – you must urgently deal with the insurance company. Of course, there’s hope that the insurer will resolve everything quickly, but in reality, they artificially delay the process and use complicated policy wording to reduce payouts or document only part of the losses.
It’s unfair – and we know it. That’s why the adjusters on demand from On-Site Adjusting in Illinois take over your case completely: they document the losses and handle insurance claim negotiation so you receive the maximum payout under your policy. And after the amount is approved, we handle the repairs ourselves so you don’t have to look for contractors.
You are no longer alone. From the first call to the last nail, we are your voice and your support.


TOP PROBLEMS POLICYHOLDERS FACE WHEN FILING A CLAIM IN ILLINOIS

Claim denial
They look for any excuse to say that your fire or water damage coverage on homeowner's insurance doesn’t apply in this case.

Lowball estimate from the insurer
Hidden damage often gets ignored. For instance, mold growing behind a wall may be conveniently “missed” in the inspection.

Pressure tactics
They offer quick, low payouts, hoping you’ll take the money out of frustration and stress.
No matter what’s happening with your claim, we know exactly what to do.
A fire, flood, or natural disaster hitting your apartment or private house forces you to find another place to live during the repairs and spend extra money on them. And if commercial property is affected, be prepared for business income loss and missed deadlines specified in client contracts.
At On-Site Adjusting, we offer Illinois residents a different approach. First, a certified public adjuster for an insurance claim performs a total loss inventory, prepares the documents, and communicates with the insurance company’s representative. Then, a dedicated team of flooding or fire restoration contractors takes over. They perform all the necessary work, including dismantling damaged structures, installing electrical systems, setting up plumbing, repairing or replacing the roof, painting walls, laying flooring and tiles, and so on.
Our 2-in-1 service is cost-effective because we don’t inflate repair costs – we do the work ourselves. The estimate is based on market rates already reflected in the insurance claim. You get a transparent assessment agreed upon with the insurer, with no hidden costs and no conflict of interest.
Here’s what we handle every day:
- Fire and smoke damage restoration (electrical short circuit, smoke infiltration into the HVAC system).
- Water damage insurance claims (overflow of water, burst or frozen pipe, clogged drain).
- Storm, hail, and wind damage restoration (roof damage, torn-off structures, flooding).
At On-Site Adjusting, we provide public adjusting and personal property damage restoration services throughout Illinois on a legal basis (licenses No. 3000872396 and No. 16960983). One team means full process control, clear steps, and real results.
Illinois Public Adjuster Agency License #3000872396
IL License No: 16960983
WI License No: 16960983
CA License No: 4388919
CA License No: 6012768
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WE WORK FOR YOU, NOT THE INSURANCE COMPANIES

Real Value, Not Lowball Offers
With 700+ claims secured, we fight for the full payout your loss deserves — not the insurer’s first offer.

Full Recovery: from Claim to Rebuild
One team handles it all: documentation, negotiations, and complete restoration.

24/7 Response. Fast Results
We’re always on call — ready to assess damage, build estimates, and launch your recovery plan without delay.
Our Services
Who Are We?
On-Site Adjusting is a team of certified home and business public adjusters and restoration contractors. For over 15 years, we have been helping property owners in Illinois secure fair compensation after fire, water, storm, or wind damage. Moreover, our adjuster services are also available in Wisconsin and California.
We believe that everyone who pays insurance premiums every month deserves full compensation. Thanks to our work, insurance payouts increase by 150–300%. The largest amount we helped a client recover after underpayment by an insurance company exceeded $3.1 million.
Most importantly, after the payout is approved, we also handle water and fire damage repair. You are relieved from searching for contractors and coordinating all processes.
We stay by your side and make sure you get both your payment and peace of mind.

I’ve seen too many good people get lowballed after serious damage. You need someone who knows how the system works — and isn’t afraid to push back against the insurance company until every dollar of your loss is accounted for.
WHO WE HELP

Homeowners

Business owners

Members of Homeowners / Condominium Association

Rental property owners
Licensed ILLINOIS Public Adjuster Service Area
- Chicago
- Aurora
- Rockford
- Naperville
- Joliet
- Springfield
- Peoria
- Champaign
- Waukegan
- Schaumburg
- Arlington Heights
- Evanston
- Gurnee
- Moline
- Calumet City
- Carbondale
- Galena
- East St Louis
- Greenville
- Decatur
- Freeport
- Macomb
- Galesburg
- Quincy
- Danville
Don’t see your city listed? Contact us — we serve homeowners and businesses across all of Illinois
Each case we present reflects a real situation faced by a property owner in Illinois. Fire, flooding, building collapse – followed by complicated communication with the insurance company, which often undervalues the compensation or ignores part of the damages.
We have seen firsthand how insurance companies undervalue claims, overlook hidden damages, and delay the process. That’s why On-Site Adjusting operates with a unique partnership model: local public adjusters document even the smallest damages that the insurer may have missed (either accidentally or intentionally), while contractors perform fire and water damage clean up or restore the property from scratch.
We don’t work “like everyone else.” We dive deep into each case, understand the details, and act professionally. The result? Our clients in Illinois typically secure 150–300% higher settlements than the insurer’s first offer.
If you are in a similar situation now, we are ready to act for you. No templates. No delays. No unnecessary costs.
Questions about your property damage? We’ve got answers.
Problems We Solve
- Appliance Malfunction
- Overflow Of Water
- Clogged Drain
- Ice Damming
- Building Collapse
- Slab Leak
- Lightning Strike
- Roof Damage
- Hail Damage
- Wind Damage
- Tornado Damage
- Wildfire Claim
- Smoke Damage
- Electrical Power Surge
- Car Crash Into Building
- Cyber Security Claim
Frequently Asked Questions
Dealing with an insurance claim? Here’s what our clients ask most often!
The most common are Illinois water damage and fire incidents. But that’s not all. The most common are Illinois water damage and fire incidents. But that’s far from all. In particular, we handle damage caused by severe weather: cracks from extreme cold or roof punctures from hail. We are licensed independent adjusters with experience handling all these types of claims.
Before you even contact the insurance company. The earlier we get involved, the more accurately damages for loss of use of property and repair are documented, and the less chance there is that the insurer will miss or undervalue anything. We document everything correctly because our goal is to maximize your payout.
Yes. We both file claims and handle fire and water damage restoration: foundation repair, roof replacement, and fire damage cleanup. You don’t need to search for contractors – we do everything turnkey.
No, we handle everything. If you have photos of the damage, documents from your insurer, or a copy of your policy, it can help speed up the process. But even without these, our adjusters on demand will begin work.
Yes. We handle commercial claims for businesses, offices, warehouses, and retail spaces, including business interruption insurance claims if the damage resulted in lost income.
Yes. We can review your case, make corrections, submit additional documents, or challenge underpayment. Even if the process has already started, it’s not too late to involve our accredited claims adjuster.
Made it through the fire?
Now don’t let paperwork, delays, or one wrong move ruin your recovery.
Here are the most common (and costly) mistakes people make after fire damage — and how to avoid them.
📲 Book a free consultation with our team today.
We fight for what your insurance owes you 👌
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Before the insurance company writes their lowball estimate, we’re already on-site.
✅ Securing the property
✅ Documenting real fire damage
✅ Protecting the policyholder
First step after a fire: protect what’s left.
We handle emergency board-up and fight for your insurance claim.
📞 DM us or call 866-861-4992 for immediate help.
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Insurance language is full of delays, fine print, and word games.
Sometimes the translation is way clearer than the original.
👉 Save this post for the next time your insurer calls.
❓Which “translation” have you heard the most? Drop it in the comments 👇
Insurance Claims, Public Adjuster, Insurance Humor, Insurance Delays, Fire Damage, Water damage
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Insurance companies love to pretend they don’t see the real fire damage 🙈
✅ As licensed public adjusters, we review every detail of your insurance claim and fight back when they try to downplay losses.
💬 Have you ever had an adjuster minimize your fire or water damage?
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Public adjusters can often help you secure 200+% more on your insurance claim settlement.
Why?
Because we dig deep into your policy, identify hidden coverage, and make sure you actually receive the benefits you’ve been paying for.
At the end of the day, insurance is a contract — not a favor 😉
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The Right Insurance Agent Makes All the Difference
It’s not just about picking a name off a list — the agent you choose can shape how well you’re protected when things go wrong 🤔
A good one helps you get real coverage.
A bad one? Missed details, slow responses, and stress when you need support most.
Choose smart. Your future self will thank you 🙌
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Whether it’s a burst pipe, fire loss, or storm damage, On-Site Adjusting protects property owners from underpaid claims.
📲 Public adjusting + restoration expertise = stress-free recovery
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🔥 Palisades Fire Update: Families are still waiting for fair insurance claim settlements after devastating fire damage.
We’re licensed public adjusters.
We don’t work for insurance companies — we fight them to secure the payout you deserve.
📲 DM us if you or someone you know needs a free fire claim review
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