Mike Kwak, Author at On-Site Adjusting

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May 18, 2025 Blog Post, Property Claims 0

When Negotiations Stall: Understanding the Appraisal Clause in Your Insurance Policy

Experiencing a commercial fire loss can be one of the most devastating events for any business owner.

May 11, 2025 Blog Post, Property Restoration 0

Restoration Is Not New Construction – Don’t Let Your Insurance Company Shortchange You

When a home is damaged and in need of restoration, most policyholders assume their insurance company will cover the full cost to make things right.

May 4, 2025 Blog Post, Property Claims 0

Navigating Commercial Fire Loss: Why Hiring a Public Adjuster is Crucial

Experiencing a commercial fire loss can be one of the most devastating events for any business owner. This is where a licensed public adjuster becomes not just helpful, but essential.

On-Site Adjusting

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Based on 30 reviews

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Jay Norax

14:46 19 May 25

We had an amazing experience with On-Site Adjusting! After the damage to our property, we were completely overwhelmed and didn’t know where to start. Mike and his team guided us through every step, making sure we understood the process and felt confident in the decisions being made. They kept us updated throughout and worked hard to get everything resolved smoothly. Thanks to their efforts, the repairs were completed perfectly, and we couldn’t be more grateful. We’re thrilled with the outcome and highly recommend On-Site Adjusting to anyone in need of help!

Rocio Macarena Caceres

11:57 30 Apr 25

The team at On-Site Adjusting is incredible! My insurance company was preventing the payment for 3 months, but these guys knew exactly how to handle them. They got my claim sorted quickly and the repairs done even faster. I’m so impressed with how professional and reliable they were.

ROY PAUL OKELLO

22:12 10 Apr 25

I was so stressed trying to deal with my insurance company after fire damage to my home. They were dragging their feet, asking for endless documents, and giving me the runaround. Mike and his team at On-Site Adjusting made the whole process easy. They handled all the paperwork, negotiated with the insurance company, and got me a settlement that covered all the repairs. The work was done beautifully, and now it feels like the fire never happened.

William Lopes

11:48 02 Apr 25

We had some serious roof damage, and dealing with the insurance company was turning into a nightmare. Then we found On-Site Adjusting, and everything changed. They took care of all the paperwork and negotiating, and we didn’t have to worry about a thing. The repairs were done on time and look fantastic. Can’t thank them enough!

mardens guinto

16:03 06 Mar 25

I had a pipe burst in my house, and water was everywhere. A friend told me about On-Site Adjusting, and I’m so glad I called them. They took over the claim process and made sure I got the settlement I deserved. The repairs were done quickly, and the team was professional and friendly. Highly recommend them!

philip goranski

20:48 21 Feb 25

Mike is an absolute lifesaver! When a tree fell on my house, I was panicking about what to do. He walked me through the whole process, handled the insurance company, and made sure I got every cent I needed to fix everything. If you ever need help with a claim, Mike’s your guy!

prasanth HiCET MBA FACULTY

18:28 12 Feb 25

Mike and his team are amazing! After a fire left our property badly damaged, we felt completely overwhelmed. Mike took charge, explained everything in a way we could understand, and dealt with the insurance company for us. The repairs turned out fantastic, and it felt like such a weight was lifted off our shoulders. Couldn’t have asked for a better experience!

Automotive ADD

04:16 28 Jun 24

Frankie and Mike helped soo much I can't explain. They got us more then quaduple the amount of of money the insurance company origally offered after my house had a fire. Couldn't recomend them high enough.

LaWuandia

03:24 03 May 24

Thank You ON-SITE Adjusting for being available, offering the Protection that Every Insurance Policyholder Needs. Truly, Every Policyholder should be educated on the 'Crucial Importance' of having representation when filing an insurance claim of any sort.. PLEASE - NEVER FILE A CLAIM ALONE!In my experience with dealing with insurance companies, I have personally witnessed that an insurance company views a policyholder as valuable until the policyholder files a claim... This was my experience with Acuity Insurance... after filing a claim with Acuity Ins regarding a water/fungus infiltration, that occurred in 2023 on a number of occasions related to the Illinois deluge, which was later declared a Federal Disaster, unbeknownst to me, Acuity Insurance began an investigation under the pretense 'bringing in another adjustor' who insisted on recording and asking questions totally 'unrelated to the water infiltration of the 2023 Federal Disaster.HOWEVER, upon retaining On-site, the insurance company demeanor changed 'drastically!!" I Wish to humbly Thank Frank and Mike of On-Site who strongly advocated for me.I will continue to promote On-Site services to as many persons that I come in contact with, that no one shall every again be defrauded by their insurance carriers!!**To Whoever Reads This, PLEASE SHARE and Never Be Defrauded By Your Insurance Carrier!!**

robert grab

17:05 23 Apr 24

Quick, painless and with good communication. These guys saved me so much money! My insurance made it seem like the damage was nothing serious and offered little to no money for repairs. When i hired OnSite they battled for me to get over 10 times more than initially approved by the claims department. So happy! And would recommend to friends and family.

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Author: Mike KwakWhen Negotiations Stall: Understanding the Appraisal Clause in Your Insurance Policy

When Negotiations Stall: Understanding the Appraisal Clause in Your Insurance Policy

Restoration Is Not New Construction – Don’t Let Your Insurance Company Shortchange You

Navigating Commercial Fire Loss: Why Hiring a Public Adjuster is Crucial